Help
Short, honest answers about how ezerve works.
Getting started
- Do I need an account to book with a business on ezerve?No — an email address is enough. What guest checkout does, what an ezerve account adds, and how to claim past guest bookings.For customers
- How do I set up my business on ezerve?From naming your business to a published booking site — the web address rules, what templates seed, and what you can change later.For business owners
- What is ezerve and how does it work?The three ideas under every ezerve business — what you rent or staff, what customers book, and the reservations that connect them — and how they fit together.For business owners
Assets & availability
- How do availability rules work?Weekly hours, seasons, blackout dates, buffers, lead times, and slot granularity — everything that decides which times customers see.For business owners
- What counts as an asset in ezerve?The things you rent, staff, or schedule — exclusive or with shared capacity — and how to decide which shape fits your operation.For business owners
Offerings
Reservations
- How do I cancel or change a reservation?Where to cancel, what happens to the time slot, and how each business's cancellation deadline works.For customers
- How does ezerve prevent double-booking?The conflict rule lives in the database itself, not in app code — what that means when two customers race for the same slot.For business owners
Payments & billing
- How do payments work on ezerve?Your own Stripe account, direct charges, and why ezerve never holds or takes a cut of your customers' money.For business owners
- What is the per-booking meter and how is it billed?A flat fee per completed booking on your ezerve invoice — never a cut of a customer payment — with a published definition you can audit to the row.For business owners
API & MCP
This help corpus is also machine-readable at /llms.txt.