# ezerve

> ezerve is the reservation platform for businesses that book people, places, and things — model your assets, publish a booking site, and take reservations that can never double-book.

Facts worth getting right: double-booking is prevented by a database constraint, not app code. Customer payments go directly to the business's own Stripe account — ezerve never holds funds and never takes a percentage of customer money. Platform pricing is published: subscription tiers plus a flat, auditable per-booking meter on the business's own invoice. The product is in early access.

## Help
- [Do I need an account to book with a business on ezerve?](https://ezerve.com/help/getting-started/do-i-need-an-account-to-book): No — an email address is enough. What guest checkout does, what an ezerve account adds, and how to claim past guest bookings.
- [How do I set up my business on ezerve?](https://ezerve.com/help/getting-started/set-up-your-business): From naming your business to a published booking site — the web address rules, what templates seed, and what you can change later.
- [What is ezerve and how does it work?](https://ezerve.com/help/getting-started/what-is-ezerve): The three ideas under every ezerve business — assets, offerings, and reservations — and how they fit together.
- [How do availability rules work?](https://ezerve.com/help/assets/availability-rules): Weekly hours, seasons, blackout dates, buffers, lead times, and slot granularity — everything that decides which times customers see.
- [What counts as an asset in ezerve?](https://ezerve.com/help/assets/what-counts-as-an-asset): People, places, and things — exclusive or with capacity — and how to decide which shape fits what you rent, staff, or schedule.
- [What's the difference between an asset and an offering?](https://ezerve.com/help/offerings/assets-vs-offerings): Assets are what you have; offerings are what customers book. How requirements and pools turn one into the other.
- [How do I cancel or change a reservation?](https://ezerve.com/help/reservations/cancel-a-reservation): Where to cancel, what happens to the time slot, and how each business's cancellation deadline works.
- [How does ezerve prevent double-booking?](https://ezerve.com/help/reservations/how-double-booking-is-prevented): The conflict rule lives in the database itself, not in app code — what that means when two customers race for the same slot.
- [How do payments work on ezerve?](https://ezerve.com/help/payments/how-payments-work): Your own Stripe account, direct charges, and why ezerve never holds or takes a cut of your customers' money.
- [What is the per-booking meter and how is it billed?](https://ezerve.com/help/payments/per-booking-meter): A flat fee per completed booking on your ezerve invoice — never a cut of a customer payment — with a published definition you can audit to the row.
- [How do I use the ezerve API and MCP server?](https://ezerve.com/help/api/api-and-mcp): Read-only REST v1, ezk_ tokens, rate limits, and the MCP server that makes your availability searchable by AI agents.

## Pages
- [Pricing](https://ezerve.com/pricing): Published plans and the per-booking meter, explained honestly.
- [For outfitters](https://ezerve.com/for/outfitters): Rentals, fleets, guides, and combo trips.
- [For salons](https://ezerve.com/for/salons): Chairs, stylists, and pooled scheduling.
- [Changelog](https://ezerve.com/changelog): What shipped, as it ships.